Last updated: 25 September 2026
This Privacy Policy explains how UK Food Packaging Ltd (“we”, “us”) collects, uses and protects personal data when you visit ukfoodpack.co.uk or contact us. We are the data controller for this processing under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
UK Food Packaging Ltd
1, Monro Industrial Estate, Waltham Cross EN8 7LX, United Kingdom
E-mail: [email protected]
Phone: +44 (0) 208 366 55 55
2. Personal data we collect
- Contact data: name, company name, job title, e-mail address, phone number and address details you provide in our forms.
- Account application data: company registration and VAT numbers, purchasing, accounts and delivery contacts, trading references and other details you submit in the customer or supplier account forms.
- Enquiry data: the content of your messages and sample requests.
- Technical data: IP address, browser type, pages visited and similar information collected through cookies (see our Cookie Policy).
3. How and why we use your data
- To answer your enquiries and send quotes or samples (steps prior to entering into a contract).
- To open and manage customer and supplier accounts and fulfil orders (performance of a contract).
- To send our e-bulletin where you have signed up (consent — you can unsubscribe at any time).
- To keep our website secure, prevent spam and improve our services (legitimate interests).
- To meet our accounting, tax and other legal obligations (legal obligation).
4. Sharing your data
We do not sell your personal data. We share it only with service providers who help us run our business (such as website hosting, e-mail delivery, IT support and couriers), under appropriate contracts, or where required by law. If data is transferred outside the UK, we make sure appropriate safeguards are in place.
5. How long we keep your data
Enquiry data is kept for up to 2 years after our last contact. Account and transaction records are kept for 6 years after the end of the financial year to which they relate, as required by UK tax law. E-bulletin data is kept until you unsubscribe.
6. Your rights
You have the right to access, correct or erase your personal data, to restrict or object to its processing, to data portability and to withdraw consent at any time. To exercise your rights, contact us at [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Security
We use appropriate technical and organisational measures, including encrypted (HTTPS) connections and access controls, to protect your personal data.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.